Outlined below are some of cBill's key features:

:: General Functionality ::

• Runs on a shared (up to 1,000 accounts) or dedicated (1,000+ accounts) server.
• Object oriented architecture.
• Encrypted database and interface.
• Browser based interface, compatible with any browsers and operating systems.
• Multilingual (English, French provided by default).
• Integrates merchant API modules for live and automated billing.

:: Administrative Interface (front end) ::

• Account Status
  • Visualize due accounts and grand total of all due accounts.
  • Visualize overdue accounts and grand total of all overdue accounts.
  • Sort by User ID, Login, Name, Balance, Amount Due, Number of due Invoice.
• Printouts
  • Print single or a batch of invoices.
  • Print user-specific invoices.
  • Filter invoices by status (All, Due, Overdue, Due & Overdue, Paid).
• Customers
  • Add and delete users.
  • Enable / disable email notifications, local message forwarding, terms & conditions acceptance requirement.
  • Set and update customer terms (prepaid or postpaid on a monthly, quarterly, semi-anual or anual basis).
  • Set tax exemption status.
  • Set language and currency.
  • Enter payment information.
  • Enable / disable automatic billing.
  • Select invoice layout.
  • Enter additional user fields.
    • Each field is customized so that the user may (or may not) view it and/or edit it.
  • Edit users and user services.
    • Services are color coded based on their type (free, active, to be activated, closed, etc.)
  • Enter payments and refunds.
  • Log information.
  • Generate custom invoices.
  • Search by User ID, Login, Account Status, Name, Email, Phone, Payment Method, Balance or Service Name.
• Messages
  • View the system wide inbox.
  • Compose message(s) to user(s).
  • Set message status as normal or urgent.
  • Broadcast messages.
  • Read, sort and delete user messages.
• Service Chart
  • View a chart of past, current and future services.
  • Sort by company or by last name.
• System Administration
  • Setup administrative account parameters.
  • Setup and update other administrative accounts (super user only).
  • Add, delete or modify custom user fields.
  • Enter cutom user field descriptions in all supported languages.
  • Set system wide parameters
    • Company name and URL.
    • Billing system name and contact information.
    • Company address.
    • Company contact information.
    • Tax name & rate (up to 2 taxes) with calculation method for second tax (over primary tax or not).
    • Tax information (tax numbers for information purposes to the client).
    • System main currency.
    • Merchant API configuration:
      • Enable / disable merchant API.
      • Enter API Store ID.
      • Enter encrypted API Token.
      • Merchant name as it appears on credit card statements (for information purposes to the client).
      • Number of days to wait before re-submitting a declined transaction.
      • Accepted credit cards (VISA / Mastercard / American Express)
    • Display preferences
      • Select graphic theme.
      • Enable and configure the quick-selection pull-down menu for service selection.
      • Adopt frames or tables for the display of queries (Account Status, Printouts, etc.).
      • Customize frames and pages (height, width, lines per page, graphs per page, etc.).
  • Generate reports
    • Sales & Tax report.
    • Income report.
  • Select and update currencies
    • Add system currencies to the system.
    • Update all currencies automatically.
• Logout
  • Exit the system.
  • Delete all cookies & history.

:: User Interface (front end) ::

• Account Overview
  • View account information.
  • View additional user fields "enabled" by the administrator.
  • View a summary of all services with a monthly total.
• Invoices
  • Summary of all invoices with issued date, due date, status (due / overdue / paid / unpaid), pre-tax total and grand total.
  • View and print current and past invoices.
• Payments
  • Summary of all payments with date processed, method, transaction details and amount.
  • Make a payment if the user balance is positive and if the payment method uses a merchant API.
• Messages
  • View the user inbox.
  • Compose message(s) to the system administrator(s).
  • Set message status as normal or urgent.
  • Read, sort and delete messages.
• Service Chart
  • View a chart of past, current and future services.
• Edit Account
  • Change password
  • Enable / disable email notifications, local message forwarding.
  • Change contact email, billing address and telephone numbers.
  • Change payment method.
  • Update credit card information.
• Logout
  • Exit the system.
  • Delete all cookies & history.

:: Cron (Backend) ::

Once a client and services are entered in the system, the cron takes over and manages all subsequent tasks, such as:

• Generating itemized invoice(s) and sending out notifications to the customer.
• Activating and closing services.
• Sending notifications when a service is about to start or end.
• Billing for service(s) based on individual account parameters (prepaid/postpaid & billing period).
• Charging accounts in real time (when automated billing is enabled).
• Sending notifications when a credit card is about to expire (and once it has expired).
• Keeping an up-to-date list of all due and overdue accounts.
• Updating currency exchange rates.
• Calculating interest (if requested) on overdue accounts.
• Checking the integrity of the database (and making corrections if necessary).
• Backing up the database daily.

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